Test Scenario Document

by Chris Crandall 16. December 2009 08:00

After patching a box or installing new software in an environment it is important to ensure your environment returns to a stable state. Most of the time, this sheet or something similar should be used when testing changes or updates. To ensure an change or update doesn't affect your production environment it is always recommended to use a development lab environment before rolling any changes into production. Please feel free to add additional information to this spreadsheet.

 

Test Scenario

Pass/Fail

Results / comments

MS OUTLOOK

 

 

Access various MS Outlook folders in the mailbox (Outlook Views – MAPI Access)

 

 

Access Global Address Book (LDAP access to GC)

 

 

Send email between users internal, external, users on other mailbox servers in other AD sites

 

 

Read Email

 

 

Open Attachment

 

 

Reply to message

 

 

Access and create new entry in Public folders (Permissions & MAPI to PF Store)

 

 

Schedule meeting and view free busy for the attendees

 

 

Turn on/Access Out Of Office and reply respond.

 

 

Access and verify Rules

 

 

BLACKBERRY Handheld

 

 

Send E-Mail

 

 

Receive E-Mail

 

 

Reply to E-Mail

 

 

Lookup Mail Address (GAL Testing)

 

 

Forward E-Mail

 

 

Lookup Distribution Group and send e-mail

 

 

Send E-Mail with attachment

 

 

Send a meeting request

 

 

Test Scenario

Pass/Fail

Results / comments

OWA

 

 

Access Outlook Folders

 

 

Access Public Folders

 

 

Access Global Address List

 

 

Read E-mail

 

 

Send Attachments

 

 

Open Attachments

 

 

Reply to message

 

 

Access and create new entry in Public folders (Permissions & MAPI to PF Store)

 

 

Schedule meeting and view free busy for the attendees

 

 

Turn on/Access Out Of Office and reply respond.

 

 

Exchange

 

 

Verify Exchange Services

 

 

Verify Queues

 

 

Verify Mail Store Dismount and Mount

 

 

Verify running state protocols

 

 

Verify System Polices

 

 

Verify Routing Group/Connector

 

 

Verify Public Folders

 

 

Verify MAPI Version (Indicate changes version number)

 

 

Review application logs for errors

 

 

Load performance counters and get a baseline

 

 

Run ExBPA resolve an issues

 

 

Run ExTRA resolve an issue

 

 

Run Powershell commands to test server health

 

 

Forefront Mail

 

 

Verify services are running and engines are updating

 

 

Verify message are being scanned

 

 

Verify error free Event log

 

 

Verify access to Console

 

 

Verify Admin notification

 

 

 

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Exchange | Messaging | chris

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