After patching a box or installing new software in an environment it is important to ensure your environment returns to a stable state. Most of the time, this sheet or something similar should be used when testing changes or updates. To ensure an change or update doesn’t affect your production environment it is always recommended to use a development lab environment before rolling any changes into production. Please feel free to add additional information to this spreadsheet.
| Test Scenario | Pass/Fail | Results / comments |
|
MS OUTLOOK |
||
| Access various MS Outlook folders in the mailbox (Outlook Views – MAPI Access) | ||
| Access Global Address Book (LDAP access to GC) | ||
| Send email between users internal, external, users on other mailbox servers in other AD sites | ||
| Read Email | ||
| Open Attachment | ||
| Reply to message | ||
| Access and create new entry in Public folders (Permissions & MAPI to PF Store) | ||
| Schedule meeting and view free busy for the attendees | ||
| Turn on/Access Out Of Office and reply respond. | ||
| Access and verify Rules | ||
|
BLACKBERRY Handheld |
||
| Send E-Mail | ||
| Receive E-Mail | ||
| Reply to E-Mail | ||
| Lookup Mail Address (GAL Testing) | ||
| Forward E-Mail | ||
| Lookup Distribution Group and send e-mail | ||
| Send E-Mail with attachment | ||
| Send a meeting request | ||
| Test Scenario | Pass/Fail | Results / comments |
|
OWA |
||
| Access Outlook Folders | ||
| Access Public Folders | ||
| Access Global Address List | ||
| Read E-mail | ||
| Send Attachments | ||
| Open Attachments | ||
| Reply to message | ||
| Access and create new entry in Public folders (Permissions & MAPI to PF Store) | ||
| Schedule meeting and view free busy for the attendees | ||
| Turn on/Access Out Of Office and reply respond. | ||
|
Exchange |
||
| Verify Exchange Services | ||
| Verify Queues | ||
| Verify Mail Store Dismount and Mount | ||
| Verify running state protocols | ||
| Verify System Polices | ||
| Verify Routing Group/Connector | ||
| Verify Public Folders | ||
| Verify MAPI Version (Indicate changes version number) | ||
| Review application logs for errors | ||
| Load performance counters and get a baseline | ||
| Run ExBPA resolve an issues | ||
| Run ExTRA resolve an issue | ||
| Run Powershell commands to test server health | ||
|
Forefront Mail |
||
| Verify services are running and engines are updating | ||
| Verify message are being scanned | ||
| Verify error free Event log | ||
| Verify access to Console | ||
| Verify Admin notification |